About TaggedRight
We are a small, women-owned firm in Texas that does one thing: make the documents on government websites usable by people with disabilities, including people who rely on screen readers, and show you the evidence.
Why we started
Cities, counties, and school districts post thousands of documents a year. Almost none of them are built for a screen reader. When the Department of Justice set a deadline for that to change, most clerks and communications staff found themselves responsible for a job nobody had trained them to do.
TaggedRight exists to take that job off your desk. We do not sell website software, overlays, or training courses. We fix documents, one by one, and we send them back with a record of what was checked.
How we work
The ADA rule points to WCAG 2.1 Level AA. For PDFs we work to PDF/UA-1 (ISO 14289-1), the international standard for accessible PDF, which supports that goal.
Each PDF is checked with veraPDF, an open-source validator from the PDF Association. veraPDF tests the PDF/UA-1 requirements a machine can verify; it cannot tell whether a description is accurate, whether the reading order makes sense, or whether a table's headers are right. So a file that passes is also reviewed by a person before it ships, and a file that fails does not ship.
Word, Excel, and PowerPoint files go through our own automated Office checks: our software runs the accessibility checker built into desktop Office and records its result, and adds stricter rules of our own. Zero errors there is likewise an automated result, not full WCAG conformance on its own, so these files are reviewed by a person too.
Part of that review is listening with a screen reader. That is one way people use documents, not the only one: WCAG 2.1 AA also covers keyboard use, magnification, color and contrast, and more, and we do not claim any single check shows a document works for everyone.
Your report shows, for the original and the fixed file, the automated results and the human review. It is evidence of the work, not a legal certificate of compliance.
The facts
- Ownership
- Women-owned
- Location
- Anna, Texas. We serve clients across the state and work remotely with all of them.
- Standard
- WCAG 2.1 Level AA is the goal; for PDFs we work to PDF/UA-1 (ISO 14289-1).
- Checks
- Automated validation (veraPDF for PDFs, our automated Office checks for Word, Excel, and PowerPoint), then a person's review of the delivered file, with a before-and-after report for every file.
- Who we serve
- Texas cities, counties, school districts, and special districts covered by ADA Title II.
- Purchasing
- Purchase orders, requests for quotes, and cooperative purchasing arrangements are welcome.
What we promise
- Plain answers. We will tell you which documents need work, which may fall under one of the rule's exceptions, and what it will cost, before you commit. What to archive or retire is your decision, under your records-retention rules.
- Nothing shipped unchecked. If veraPDF says a file fails, you will not receive it until it passes, and no file is delivered until a person has reviewed that exact file.
- Your documents stay yours. We use them only to do your work and do not sell them or share them with other clients. Files in our client portal are stored with Cloudflare and deleted 90 days after delivery unless your organization sets a different period, including keeping them. We also keep working copies on our own computers for our records. To draft image descriptions, read scanned pages, and check forms, we send page images, text, and surrounding context to Anthropic's AI service. Email goes through Resend. How we handle your files.
- No lock-in. No software to license and no long contracts. If you stop needing us, you stop.